FOR IMMEDIATE RELEASE
(Dover, NH) There are new options for companies seeking to save money on IT, without compromising system performance, reliability, or return on investment. Announced this week, Ardent Support Technologies has expanded its industry-leading third-party support services—again.
Hundreds of companies worldwide are already taking advantage of Ardent’s transformational offerings, which supply highest quality maintenance, troubleshooting and assistance with IT hardware and associated software and firmware. Ardent spokesperson Matt St. Jean explained why the service has become so popular:
“These days, businesses need streamlined technological infrastructure with exceptional performance. And many are trying to achieve it while cutting IT budgets. This is where our third-party support services can help. Our team of highly-trained engineers provide premium support that won’t break the bank.”
Original equipment manufacturers (OEMs) haven’t kept pace with customer needs for affordable, personalized IT support. As a result, global demand for alternative support arrangements, such as the Ardent services suite, is exploding. But the New Hampshire-headquartered company is not resting on its impressive third-party maintenance laurels. Ardent has continually upgraded its capabilities to compete in an increasingly crowded field.
Ardent’s unique In Touch program, which Gartner recently recognized as a market differentiator, guarantees business owners responsive, expert help with their technology woes, day or night. Clients deal exclusively with level 3 support engineers, both over the phone and on site. It’s a much faster, easier, and more effective approach than the bureaucratic escalation procedures most companies face when trying to access support.
In addition to quality and quick-turnaround solutions, Ardent aims to provide more comprehensive services at a cost 40 to 70 percent lower than what the OEM would charge. And their list of supported technologies is constantly evolving to match clients’ IT environments.
As St. Jean goes on to say, “Our services allow clients to save money, get the best support, and manage all of their support contracts under one roof. We love what we do, and we look forward to providing our top-notch services to even more businesses worldwide.”
It’s good news for IT leaders from the C-suite to the data center floor. The choice between highest quality support and tremendous cost-savings is finally over, now that Ardent can give them both.
About Ardent Support Technologies
Ardent Support Technologies is a premier third-party support provider. At www.ardentsupport.com/about you can see how the company began as a garage-based startup with a single mission—helping companies save money on hardware support contracts. After succeeding locally, Ardent steadily grew to become a global provider and now supports mission critical systems for numerous Fortune 500 companies. Customizable support services coupled with their unique In Touch program enable Ardent to provide the industry's highest quality support at competitively low prices.
Those interested in learning more or taking advantage of Ardent Support Technologies’ third-party support services should contact
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